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Help Center

Help Center

Below are answers to common questions and issues. Click on the title to see the answer.

  • What size totes do you offer?
    35 gallon, 68 gallon, and 95 gallon.
  • What materials are allowed in totes?
    See our list of Allowed and Prohibited materials.
  • When are totes collected?
    Totes are collected once per week.
  • What if I move?
    Changing your service address is easy. Simply use THIS FORM to start the process.
  • What if my tote is damaged or stolen?
    Tote replacement is fast and easy. Simply use THIS FORM to start the process.
  • What if I need a larger tote?
    Changing tote sizes is easy. Simply use THIS FORM to start the process.
  • What is your service area?
    We provide services in the following counties: Henry, Rush, Fayette, Hancock, Delaware, Madison & Hamilton. See our service map HERE.
  • Do you pickup on holidays?
    We pickup residential waste on ALL holidays. However, if severe weather threatens the safety of our drivers, we will delay service.
  • Can I have more than one tote?
    Yes. Simply use THIS FORM to start the process.
  • Do you pickup bulk items?
    Yes. We allow 2 free bulk items per year. One item per pickup. Bulk/large items consist of furniture, mattress/box springs and small appliances that do not require freon. All upholstered furniture, mattress/box springs must be wrapped in plastic and sealed prior to pickup.


Still Have Questions?


Your Hometown Waste Disposal Experts

Big B Waste is a second generation, family owned waste disposal company. For 45 years, we have served regional communities by providing a multitude of residential and commercial waste disposal services.

Over 50 years of experience
Fast Delivery
Flexible and specialized waster disposal solutions
Access to waste disposal experts
Online payments
Residential pickup on ALL holidays

Our Satisfied Clients

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